Registration Failed. Please Try Again (2)

Possible Causes

If a message is displayed saying:

• The account is locked or Password: Authenticating the business relationship

  Cheque whether the HUAWEI Cloud username and password are right. If you enter incorrect login credentials v times in a row, the business relationship will exist automatically unlocked for 15 minutes. If the problem persists, submit a service ticket to the IAM customer service.

• Function is op_restricted

  The account is restricted. Check whether the business relationship is in arrears. If an business relationship is in arrears, the registration will fail. Alternatively, submit a service ticket to the IAM customer service to check whether IAM is restricted.

• Network is unreachable

  Check whether the network configuration is correct. For details, see Wireless Network Configuration.

It is also possible that:

• The previous user did not deregister the device, which will as well cause the registration to neglect. For details nigh how to deregister a device, see Deregistering Devices.
• The device time is inconsistent with the electric current fourth dimension. To synchronize time, come across Checking the Device Fourth dimension.
• The DNS configuration is abnormal. For details, come across Configuring DNS.
• The fault persists for other reasons, restore the HiLens Kit device to its factory settings.

Checking the Device Time

• Connecting to the device using SSH

  The procedure is equally follows:

  1. Utilize a network cable to connect the device to a PC, and use PuTTY to log in to the device over SSH. For details, encounter Registering a Device Using SSH.
  2. Run date to view the current device fourth dimension.
     • The time displayed on PuTTY is Coordinated Universal Time (UTC).
     • Check whether the time displayed is the same equally the current time.
• Restarting the device

  If the device time is the same equally the current time, perform the post-obit operations to restart the device:

  1. Use a network cable to connect the device to the PC, and use PuTTY to log in to the device over SSH. For details, see Registering a Device Using SSH.
  2. Enter reboot and printing Enter to restart the device.
• Changing the device time

  If the device fourth dimension is different from the current time, perform the following operations to change the device fourth dimension:

  1. Apply a network cable to connect the device to the PC, and apply PuTTY to log in to the device over SSH. For details, come across Registering a Device Using SSH.
  2. Enter the following command on PuTTY:

     timedatectl ready-timezone Asia/Shanghai

     Press Enter.

  3. Enter the following command on PuTTY:

     hwclock –w

     Press Enter.

  4. Enter https://192.168.ii.111 (example device IP address) in the accost box of a browser, and enter the username and password to log in to the Huawei HiLens intelligent edge system. For details, see Logging In to the HiLens IES WebUI.
  5. Click Management on the elevation of the page.
  6. Click Time . On the Time folio, select Manually conform the time and click to reconfigure the time.
  7. Click Maintenance on the top of the page.
  8. Click System Restart . On the Organization Restart folio, click Restart to consummate modification of device time. See Figure 1.

  Figure 1 Restarting the system
  

Configuring DNS

1. Log in to the HiLens Kit device using SSH. For details, see Registering a Device Using SSH.
2. Remotely configure DNS using SSH.
   1. Run the following command on PuTTY to open the DNS file:

      vi /etc/resolv.conf

   2. Delete the original content and change the parameter to the following:

      nameserver 8.8.viii.8

      Save the settings and exit. See Figure two. Perform the previous footstep again.

      Effigy 2 Configuring DNS
      

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Source: https://support.huaweicloud.com/intl/en-us/hilens_faq/HiLens_03_0005.html

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